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"When you react, the event controls you. When you respond, you're in control." Verbal Judo is the classic guide to the martial art of the mind and mouth that can help you defuse confrontations and generate cooperation, whether you're talking to a boss, a spouse, or even a teenager. For more than a generation, Dr. George J. Thompson's essential handbook has taught people how to communicate more confidently and persuasively in any situation. Verbal Judo shows you how to listen and speak more effectively, engage others through empathy (the most powerful word in the English language), avoid the most common conversational disasters, and use proven strategies to successfully express your point of view-and take the lead in most disputes. This updated edition includes a new foreword and a chapter featuring Dr. Thompson's five universal truths of "human interaction": * People feel the need to be respected * People would rather be asked than be told * People have a desire to know why * People prefer to have options over threats * People want to have a second chance Stop being frustrated and misunderstood. Stop finding yourself on the losing end of an argument. With Verbal Judo you'll be able to have your say-and say what you mean.

- Identify and release painful memories The definitive biography of the great soldier-statesman by the "New York Times" bestselling author of "The Storm of War" winner of the "Los Angeles Times "Book Prize for Biography and theGrand Prix of the Fondation Napoleon An unsuccessful writer and an inveterate alcoholic, Boris Alikhanov has recently divorced his wife Tatyana, and he is running out of money. The prospect of a summer job as a tour guide at the Pushkin Hills Preserve offers him hope of regaining some balance in life as his wife makes plans to emigrate Verbal Judo: The Gentle Art of Persuasion download book to the West with their daughter Masha, but during Alikhanov's stay in the rural estate of Mikhaylovskoye, his life continues to unravel. Populated with unforgettable characters--including Alikhanov's fellow guides Mitrofanov and Pototsky, and the KGB officer Belyaev--Pushkin Hills ranks among Dovlatov's renowned works The Suitcase and The Zone as his most personal and poignant portrayal of the Russian attitude towards life and art.

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Author: George J. Thompson
Number of Pages: 224 pages
Published Date: 02 Jan 2014
Publisher: HarperCollins Publishers Inc
Publication Country: New York, United States
Language: English
ISBN: 9780062107701
Download Link: Click Here
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